Problem with enrolling a smart device on Avalanche

Version 3

    Problem with enrolling a smart device on AOD

     

    Environment:

    AOD 5.4

    Android devices

    IOS devices


    Known error messages:

    Enrollment Failed! – Incorrect ID or Password

    Registration Failed

     

    Take note of the following steps:

    1. Creating an enrollment rule

    ( Each enrollment rule must have a unique ID, and it is case sensitive)

     

    2. Selecting folder you want the enrollment rule associated with.

    (Devices using this enrollment rule will be placed in the folder.)

     

    4. Perfoming a Deployment to send the enrollement rule.

    (Make sure you include the folder associated with the rule in the folders that are deployed.)

     

    NOTE: If you do not deploy the enrollment rule or Folder you will get the above error message!