Console Initialization Error / The request failed with the error message: --

Version 11

    Verified Product Versions

    LANDESK Management Suite 9.5LANDESK Management Suite 9.6


    LANDesk Management Suite, Windows Server 2008R2 SP1 Standard Edition



    LDMS Console fails to initialize after renaming the core server machine, reporting the following pop-up window error:



    The error reported in the console log is the following:
    Exception Details: </b>System.ArgumentNullException: Error calling ParseLocalConnectionString<br>Parameter name: local_connection_string<br><br>


    In this scenario, opening  the "LANDesk configure services" from Start > All Programs > LANDesk > LANDesk Configure Services fails to start, reporting a pop up window error.






    Where W2008R2SP1ENG is the previous machine name, and W2008R2SP1NEW is the new one.




    This problem occur after changing the hostname of the core server.
    It is strongly recommended not to change the hostname of the core, especially in a production environment.




    Locate the previous machine name lingering in the LANDesk registry keys


    - Open the registry editor

    - Find the previous machine version

    - Replace it with the current one


    The following keys are the three basic to change to have the console running again, but more are stored in the registry, that's why it's not recommended to change the hostname of the core server.


    "CoreServer"="previous machine name"


    "Inventory Server Name"="previous machine name"