Can't see Mobile Device Group tab even with read/write permissions for Mobile Device Group

Version 7

    Verified Product Versions

    Avalanche 5.3

    Environment:

    Avalanche 5.3.0 and 5.3.1 User Management

    Any of the Authentication options (Integrated Login, Active Directory, or LDAP)

     

    Problem/Issue:

     

    I give a user view/edit permissions for Mobile Device Groups, but when I log in with the user, I do not see the Mobile Device Group tab..

     

    Device_group_Status.png

     

    Notice that there is no Device Group Tab showing in the screenshot below

        

    no_mdgroup_tab.png

     

    Resolution:

     

    In order to see Mobile Device Groups you have to give the user regional permissions or group permissions.

     

    1. Login with amcadmin

    2. Click on the region or location that you would like the user to receive permissions for Mobile Device Group

    3. Select Region Properties (or Server Location Properties or Group Location Properties)

    4. Select the Authorized User Tab

    5. Click Add

    Region_properties_add_user.png

     

    6. Select the User

    Region_properties_add_user2.png

    7. Log out

    8. Log in as the user

    9. You should see the Mobile Device Groups tab