A required DLL was not found (RAPI.DLL). Please verify that Microsoft ActiveSync (2000/XP) or Windows Mobile Device Center (Vista) is installed and retry this installation / ERROR: The system cannot find the file specified

Version 9

    Verified Product Versions

    Wavelink Terminal Emulation 7.3Wavelink Terminal Emulation 7.2

    A required DLL was not found (RAPI.DLL). Please verify that Microsoft ActiveSync (2000/XP) or Windows Mobile Device Center (Vista) is installed and retry this installation

     

     

    Environment:

    • Windows XP / 2000 / Windows Vista / Windows 7
    • Telnet Client (activesync.JPG)
    • Enabler Client (activesync.JPG)
    • Velocity Client (activesync.JPG)
    • Studio Client (activesync.JPG)

     

    Problem/Issue:

    When installing the activesync activesync.JPG download of the Telnet Client, Enabler Client, Velocity Client, or Studio Client, I receive the following error message "A required DLL was not found (RAPI.DLL). Please verify that Microsoft ActiveSync (2000/XP) or Windows Mobile Device Center (Vista) is installed and retry this installation".

     

    Error_RAPI_DLL.JPG

     

    Another error is plainer, but still corrected by the same solution. When you press 'Application and Config', you receive an error 'ERROR: The system cannot find the file specified'

     

    cannot_find _file.jpg

     

    Cause:

    • For Vista / Windows 7: Windows Mobile Device Center is not installed on your machine
    • For XP/2000: Microsoft ActiveSync is not installed on the machine

     

    Resolution:

    Download Active Sync from Microsoft Site:

    http://www.microsoft.com/en-gb/download/details.aspx?id=15

     

    32-bit Download Mobile Device Center from Microsoft site:

    http://www.microsoft.com/en-gb/download/details.aspx?id=14

     

    64-bit Download Mobile Device Center from Microsoft site:

    http://www.microsoft.com/en-gb/download/details.aspx?id=3182