Cannot Install LANDesk Antivirus (LDAV) due to incompatible software detected by Kaspersky AV

Version 9

    Verified Product Versions

    LANDESK Management Suite 9.5LANDESK Management Suite 9.6

    Description

    Kaspersky Antivirus stops installation, due to incompatible software on the target device.

    A list of incompatible Software can be found under

     

    Solution

    Warning If you use the pSKIPPRODUCTCHECK=1 parameter, Kaspersky and LANDesk will not be responsible for any possible operating system malfunctioning caused by incompatibility of Kaspersky or LANDesk products with other applications.

     

    For detailed instructions see this document: How to Install the LANDesk AV bypassing the Incompatibility check

     

    In order to skip the product compatibility check at install, do the following:

     

    1. On the core server navigate to Program Files (x86)\LANDesk\ManagementSuite\ldlogon\avclient\install\setup
    2. Open Kes8win.kpd in a text editor.
    • Find the [Setup] block and modify the Params option as follows:
      • Params=/s /pAKINSTALL=1 /pEULA=1 /pSKIPPRODUCTCHECK=1 /pSKIPPRODUCTUNINSTALL=1
    • Save the changes in Kes8win.kpd

     

    Do the same with the Kes8win.kud file:

    1. Open Kes8win.kud in a text editor
    • Find the [Setup] block and modify the Params option as follows:
      • Params=/s /pAKINSTALL=1 /pEULA=1 /pSKIPPRODUCTCHECK=1 /pSKIPPRODUCTUNINSTALL=1
    • Save the changes in Kes8win.kud.