Error: "License agreement violated" on LANDESK Antivirus client

Version 8

    Verified Product Versions

    LANDESK Management Suite 9.5LANDESK Management Suite 9.6

    Issue

     

    After installing LANDESK Antivirus, an error message appears saying that the license agreement has been violated.

     

    Within the licensing window on the client the message "Reinstall the application" appears.

     

    7-26-2013 12-06-22 PM.bmp

     

    Cause

     

    This issue is caused by the Kaspersky Patch "A" that is installed after installing the LANDESK Antivirus agent. 

     

    Resolution


    Upgrading to the latest Service Pack resolves this issue.