Unable to remote control devices through the web console from any computer (even the Avalanche Server).
If you can Remote Control using the Web on ONLY the Avalanche Server computer, then please see the following document:
- Using DNS name instead of IP address in the server address field within the RC client configuration tool.
- Incompatible version of browser
- Upgrade to IE9
- Change the RC Server Address field input from a name ID (DNS Name) to an IP address