Error in the Console.exe: "Bad Image" popup message with "LL is either not designed to run on Windows or it contains an error..."

Version 2

    Problem:

     

    When you try to execute an action in Console.exe, you get a similar error message as shown below and it might happen only to a group of people.

     

    attachement error (1).png

     

     

    Cause:

     

    The people having this issue may have the wrong version of Console installed on the computer (64 instead of 32bits). This can happen if you use OneTouch to deploy console and is logged.

     

    Solution:

     

    To fix it, on each computer concerned, all files in the Console folder that start "TX...." have to be replaced with the same files from a 32-bit installation of Console (c:\Program FIles\LANDesk\Service Desk\Console\). "