How To: Upgrade the Cloud Services Appliance From 4.2 to 4.3

Version 13

    Verified Product Versions

    Endpoint Manager 2016.x

    We are excited to announce the release of the 4.3 Cloud Services Appliance.  Below you will find step by step documentation on upgrading your appliance and also how to determine if your device can be upgraded. There are two documents listed below.  The CSA Upgrade 4.3 will walk you through upgrading a physical appliance.  The CSA VM installation of 4.3 document will walk you through performing the side by side install of the new 4.3 CSA.




    • Validate Cloud Services Appliance for upgrade (Must be a Physical Cloud Services Appliance with RAID or a virtual machine running 4.2)
    • If this is an upgrade for a physical CSA, they will need to fill out the following form to request a USB stick via mail. Caution: This will flash their operating system they will want to back up their data.
    • ESXi 5.x server (for the vCSA) with the following resources available:

    - CPU - 2 Processors

    - Memory - 8GB RAM

    - Storage - 50GB

    - Network - 2 1GB NICs