Enrollment Failed Error on iOS and Android

Version 1

    Environment

    AOD

     

    Problem

    You are seeing the error message "enrollment failed" on Android and iOS devices. This relates to group and LDAP enrollment rules.

     

    Solution

    There were some database changes in the last AOD patch that went out on 8/13 that will cause all enrollments to fail until you perform an "edit" and "save" on the system settings page. If you are still having problems you could try to create an enrollment rule without spaces in it because we have also seen issues with spaces.

     

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