Receiving error "previous application startup failed" at login

Version 1

    Environment:

    LDMS9.5 SP1

     

    Issue:

    When a user logs in he receives the error "previous application startup failed".

    Despite this error, Antivirus is working normally.

     

    Solution:

    Please  remove all .dmp files from the folder:
    Disk:\Documents and Settings\All Users\Application Data\Kaspersky Lab\