LANDesk(R) Software Error 2738 Could not access VBScript run time for custom action

Version 5

    Environment

     

    Windows 7 64 bit SP1
    LANDesk Management Suite 9.5

     

    Problem/Issue/Symptoms

     

    Installing the Management Console on Windows 7 64 bit SP1 fails and the following error message is logged in the installation log file LANDesk.Setup.LDMS95.msi.log

     

    Product: LANDesk(R) Software -- Error 2738.Could not access VBScript run time for custom action .

    LDInstallTypeSelectFeatures. Return value 3.

    INSTALL. Return value 3.

     

    There is a big red x on Installing Remote Console with the option to retry but never gets past this point.

     

    Solution

     

    Install the Microsoft Hotfix 50842

    http://go.microsoft.com/?linkid=9804433