Issue: Unable to remote control a device booting in UEFI mode and WinPE x64 during provisioning

Version 3

    Verified Product Versions

    Endpoint Manager 9.5Endpoint Manager 9.6Endpoint Manager 2016.x

    Issue

     

    From the Core Server, it is not possible to remote control the device while it's running WinPE.
    The remote control menu for the device in the Management Console is greyed out.

     

    Resolution

    The feature will be implemented in a future release of Ivanti Endpoint Manager