Data Analytics: Executive Report Pack - Sox report not current

Version 3

    Verified Product Versions

    LANDESK Management Suite 9.5

    Problem:

     

    I need to run the SOX report for an audit to show what patches were applied this year but for some reason the report is stopping at August 2013

     

    Cause:

     

    When the LDData Analytics 9.51 PatchBuild99 patch was release it by default would disable the Managed Planet Task Listener service.

     

     

    Resolution

     

    Enabled the Task Listener Service (which became disabled when the 99 patch was applied) in the Executive Report Pack > Report Settings > Task Service.

     

    *The Managed Planet Task Listener service must be enabled in the fashion described above.  Attempting to enable through "Services" does not allow for this functionality.