Agent tasks are marked as successful but go to pending unmanaged devices.

Version 3

    Verified Product Versions

    Endpoint Manager 9.6Endpoint Manager 2016.x

    Description

     

    The devices only complete a limited inventory scan.  Client devices go to the Pending Unmanaged Deployment folder on the core.
    Cause

     

    Connection lost before inventory scan completes.  Client does not send in a full inventory scan.
    Resolution

     

    If

    a machine goes into the Pending Unmanaged folder, it is because the

    machine did not send in a full inventory scan to the core.

     

    There are 2 solutions:

     

    1.

    Repush agent to the machine. Make sure that the option "Perform full

    inventory scan during installation" is selected in the Agent

    Configuration.

     

    2.  Force a full inventory scan on the client using the "/f" and "/sync" switches.

     

    Note:  Delete any left over devices in pending unmanaged devices.

     

    =================================================================

    Create a Full Inventory Scan Task (If a device is not in inventory yet

    your managed script must point directly to the path of the LDISCN32.EXE file

    =================================================================

    1) In the 32bit Console go to Tools>Distribution>Managed Scripts

    2) Right click on My Scripts and choose New Custom Script

    3) Name the script something referring to Inventory-Scan-Full

    4) Delete what is in the script

    5) Add the following to the script and save it:

    https://community.landesk.com/support/MACHINES_WIN

    ;--- assumes that ldappl3.ini is in same dir as the .exe

    REMEXEC1=C:\Program Files\LANDesk\LDClient\LDISCN32.EXE /NTT=%server%:5007 /S="%server%" /I=HTTP://%server%/ldlogon/ldappl3.ldz /NOUI /NOCD /F /Sync

    6) Right click the script and click on schedule</div>

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