LANDESK Service Desk version 7.7.1 was released on April 1st 2014. This is a full release with various bug fixes and enhancements.
How to obtain LANDESK Service Desk 7.7.1
Download links for Service Desk 7.7.1 are available to customers with a current maintenance agreement here:
For customers not yet using Service Desk 7.7 please contact your account/sales/partner contact to obtain the new license file required for Service Desk 7.7 Support will not be able to provide you with the software or license but can assist in finding who to contact if you are unsure.
Hotfixes for Service Desk 7.7.1
A cumulative hotfix for Service Desk 7.7.1 is available to customers with a current maintenance agreement here: Service Desk 7.7.1 Cumulative Hotfixes.
It is highly recommended all customers apply the first hotfix for this release.
New Features and other Documentation
For information on the release, please see this bulletin from Product Management:
The full set of manuals are available in the Documentation section of Community here:
Useful Support Documents
The following documents have been written to assist with upgrading to, and initially configuring Service Desk 7.7.1: