Following a place, a person, or a piece of content in the community (getting notification emails)

Version 14

    If you are interested in an area (called a place or community), a person, or a piece of content (such as a discussion or document) you can choose to follow it.  This means that you will get notifications when something happens within that place or to that piece of content.

     

    What is a place? A place or community is a folder within the site structure.  We have organised the site into product lines and then categories.  An example of a place is Agent Deployment

     

    Example: Start following a piece of content

    If there is a piece of content you want to refer to again you can bookmark it by clicking Bookmark in the Action Panel when logged in to community and viewing that item.  However if you want to recieve notifications when something happens to that piece of content (for example to be notified of updates to a supported platforms document) you can follow it.

     

    follow content.png

    Example: Start following a place / community

    • Click on Browse - Places in the header.  This shows you tiles of all communities / places that you have access to.
    • You can browse all Communities or you can type into the filter box if you are searching for a topic of interest.
    • Click on the cog symbol in the bottom right of the place.

    Following.PNG

    • If you are not already following the place you can click on Follow or if you are already following it will show you Following in x, click on this.
    • You then have a choice of following in your Connections Stream, any custom streams you've added Using Activity Streams to be notified about what matters to you, or in your Inbox.
    • See what has been happening by clicking on the notifications icon:

    Example: Start following a person

    • Click on Browse - People in the header or simply click on the user's name on the post or document they've contributed.
    • Once you have the user's profile displayed click on Add as Friend.  The user will be notified to ask whether to allow a "friend" connection with you.

    Add as friend.PNG

    • You then have a choice of following in your Connections Stream, any custom streams you've added Using Activity Streams to be notified about what matters to you, or in your Inbox.
    • Access your Inbox and Connection Streams to see what has been happening by going to your user drop-down menu and selecting Inbox and Activity

    inbox and activity.pngExample: Start following a tag

    Go to Browse - News.  Click on the stream you want to amend then select the down arrow and Edit Stream.  When editing the stream type the name of the tag you want to follow then select Add.

    edit stream.png

    Here are some useful tags that you may find useful to follow: Useful tags

    Get Email Notifications

    The quickest way is to review your User preferences for email: https://community.landesk.com/user-preferences!input.jspa

    Please see this document for further details: https://community.landesk.com/support/docs/DOC-31546#jive_content_id_How_do_I_also_get_email_notifications_about_things

     

    Stop Following People, Places, or a Piece of Content

    To stop following something, go to the item, person, or place (by either tapping it from a stream or searching for it under the Find tab), and then tapping the Follow icon. From there, select the streams from which you want to stop following the person, place, or content item. You will no longer see the checkmark next to that stream(s), and you will no longer see updates for that person, place, or content item in that stream(s). Those updates will still appear in the All Activity stream, however, because that stream shows all public activity in the community.