Issue: Activation Succeeds but I am not able to login or use certain parts of the product

Version 3

    Verified Product Versions

    Endpoint Manager 9.5Endpoint Manager 9.6Endpoint Manager 2016.xEndpoint Manager 2018.x

    Problem

    My Core server activation succeeds but I am unable to login or use certain parts of the product. For example, maybe you can login to the core, but you are unable to get patch updates.

     

    Solution

    Verify that you have the needed licenses with the correct versions in your license details of your core. You will need to carefully scroll through the list to make sure that you have what is required. If you don't have what is required or have any questions then you should contact [email protected] to get your license squared away.

     

    Licensing.JPG