"String or binary data would be truncated" when updating the text for a group box or label

Version 3

    Environment: Service Desk All versions

     

    Issue:

     

    When updating the text for a group box or label that has been added to a window you are unable to save your window because you get an error stating "String or binary data would be truncated".

     

    Cause:

     

    Your text has exceeded the following character limits for either your group box title or label text.

     

    Resolution:

     

    The current limits are:

     

    Group Box Title: 512 characters

    Group Box Description: 255 characters

     

    Label Title: 512 characters

    Label Description: 255 characters

     

    If you are seeing this error when undertaking other actions please see this document: Getting error message "String or binary data would be truncated"