AMC: Remote Control GUI - Windows 7

Version 4

    Environment:

    Avalanche MC 5.3.1.150 and Remote Control 4.1.4

    Windows 7 Mobile Device (Honeywell VX9, etc)


    Issue:

    When I open Remote Control, I can use all tabs (File System, Processes, etc.) except the Device tab; it displays a black screen.

     

    Resolution:

    This issue is resolved by Installed the RC41_Updates.zip file

    In order to get that file, contact technical support referencing this article: Black Screen on Remote Control with Windows 7 Device