Avalanche MC 18.104.22.168 and Remote Control 4.1.4
Windows 7 Mobile Device (Honeywell VX9, etc)
When I open Remote Control, I can use all tabs (File System, Processes, etc.) except the Device tab; it displays a black screen.
This issue is resolved by Installed the RC41_Updates.zip file
In order to get that file, contact technical support referencing this article: Black Screen on Remote Control with Windows 7 Device