Enabling Debug Logging for MBSDK

Version 1

    Description: The MBSDK is used in LANDesk Management Suite (LDMS) for many purposes. LANDesk Process Manager (LPM) uses it to communicate with LDMS. The following procedure will enable debug logging on the service and assist with troubleshooting problems surrounding the MBSDK.

     

    Log4NET File = C:\Program Files\LANDesk\ManagementSuite\Log\Config\LANDesk.ManagementSuite.Diagnostics.log4net

     

    1. Edit the file above.

    2. See screenshot below. The highlighted section of the file covers the logging level value. The default is "INFO". Change the value to "DEBUG".

    3. Save changes

    4. Look for any logs in the C:\Program Files\LANDesk\ManagementSuite\log folder that start with MBSDK. (Example search: mbsdk*)

     

     

    diagnostics.png