About Ivanti Support for Unattend.XML

Version 4

    Verified Product Versions

    Endpoint Manager 9.6Endpoint Manager 2016.xEndpoint Manager 2017.x

    Question:

     

    I am attempting to use an Unattend.xml as part of my Ivanti EPM Provisioning job.

     

    What support does Ivanti offer for troubleshooting or customizing my unattend.xml?

     

    Answer:

     

    Ivanti provides a sample unattend.xml either on the Ivanti community or bundled with the product as a service to our customers to give them a starting point.

     

    Customizing the UNATTEND.XML to cover the customer environment will be necessary in most cases.

     

    Troubleshooting or customizing the UNATTEND.XML file is not covered within the scope of LANDESK Support.

     

    It is recommended to use Microsoft Windows System Image Manager to create an UNATTEND.XML file.

     

    For more information on the Microsoft Windows System Image Manager, refer to the following Microsoft Technet Article:

    http://technet.microsoft.com/en-us/library/cc766347(v=ws.10).aspx

     

    Microsoft documentation or contacting Microsoft support is advised for assistance with the UNATTEND.XML

     

    See the following Microsoft article:

    http://technet.microsoft.com/en-us/library/cc748874(v=ws.10).aspx