Avalanche 6.0 is not gathering mobile device statistics.

Version 1

    Problem:

    I have installed Avalanche 6.0 and I am not able to see my device statistics.  When I review the StatServer.log file in the Wavelink\Avalanche\log directory I see an error that states: " 2014-05-07 13:34:51,544 ERROR JDBCExceptionReporter - Cannot create PoolableConnectionFactory (Login failed for user 'wavelinksql'.) "

     

    Resolution:

    To resolve this first stop the Wavelink StatServer Service.

    Once stopped copy the following 3 files from the Wavelink\Avalanche\conf\main directory and overwrite the files in the Wavelink\Avalanche\conf\stats directory from those of the conf\main.

    dao-factory.xml

    dao-factory-ss.xml

    dao-factory-ss-es.xml

     

    Once you have replaced the files in the conf\stats directory restart the Wavelink StatServer Service.


    Finally review the StatServer.log and ensure that the above error is not seen.