Antivirus Engine Exclusions in AV-100 are Not Automatically Excluded by AV-104

Version 3

    Problem

    Inside AV-100, under Custom Variables, specific Antivirus engines have been set to 'False' to skip scanning for their existence. After scanning for AV-100, AV-104 scans and indicates those engines excluded in AV-100 have outdated scan records.

    Avast and GDATA scan error.PNG


    Cause

     

     

    Excluding an antivirus engine in AV-100 will not be inherited into AV-104.



    Solution / Workaround:


    To exclude the Antivirus engines from reporting with AV-100 & AV-104, both must be excluded.

    1-av-100.png

    3-av104 disable.png