Device/Devices are not getting Package/Packages from a Profile

Version 3

    Verified Product Versions

    Avalanche 6.1Avalanche 6.0Avalanche 5.3Avalanche SE 5.3Avalanche 6.2

    Environment: Avalanche v5.0-v5.3, Create a New Profile, Set criteria.


    Problem: After creating a new profile and setting any criteria for the profile, or no criteria for the profile, the devices are not showing update pending, and never receive the package/packages from the profile.


    Solution/ Workaround: Click on the Region/Group Properties tab,then the Applied Profiles tab, and Apply button.


    Choose the Profile/Profiles you want to add, and press OK. Save the setting change,


    and do a Deployment/Synchronization. The devices will show an “Update Pending”.