Issue: Content Replication fails to replicate some files

Version 6

    Verified Product Versions

    Endpoint Manager 9.6Endpoint Manager 2016.xEndpoint Manager 2017.x

    Description

     

    Content Replication fails to replicate some files. Most of the files being replicated are copying to the destination only a small portion of the files are affected.

     

    Issue

     

    Replicator or target Preferred Server is out of space.

     

    Symptoms

     

    Replication task will fail, replication log sent to core will indicate "Failed to download file".

    ReplicatorLog.jpg

    Troubleshooting

     

    Use Windows Explorer to verify the space available on the Replicator and target Preferred Server.

    • Open Windows Explorer on the Replicator and target Preferred Server
    • Inspect available free space

     

    Use XTrace on lddwnld.dll to view the error being received when lddwnld is copying the file to the target destination.

     

    Resolution

     

    Replicator needs to have enough space to cache the files being replicated.

    • Increase available drive space.
    • Change replicator to a device with more available space.
    • Limit the number of days the Replicator will keep the files in cache.

    PreferredServerProperties.jpg

     

    Related Community Documents

    Using Ivanti EPM Content Replication

    About thevanti EPM Content Replication Process

    Ivanti EPM Content Replication - Replicator Configuration

    Ivanti Content Replication - Preferred Server (Target) Configuration

    Ivanti EPM Content Replication - Console Options and Tools