Remote Control via the CSA and CSA error codes

Version 3

    Verified Product Versions

    LANDESK Management Suite 9.6

    Error codes received while attempting to remote control a machine via the CSA:

     

    Error Code

    Description

    0

    StartSession Successful

    1

    Timeout

    2

    Parameter error

    3

    Communication error

    4

    End of file (SSL Stream closed)

    5

    Unexpected content in protocol

    6

    Unable to resolve host/proxy

    7

    Proxy authentication required

    8

    Unrecognized proxy communication

    9

    Error creating SSL session

    10

    SSL Handshake failed

    11

    Peer Certificate not yet valid

    12

    Peer Certificate expired - 3rd party cert on the CSA has expired. Remove and reboot to fix issue.

    13

    Zero Depth Self Signed Certificate

    14

    Certificate common name does not match host name

    15

    This is not a trusted cert chain

     

    Example of error:

    ss (2014-09-19 at 10.52.04).png

    Error "Failed short session connection to gateway (6)"

    Error code is 6 and indicates an error with DNS resolution