Issue: Unable to add new entries to the Trusted file list in the Ivanti Endpoint Manager remote console

Version 7

    Verified Product Versions

    LANDESK Management Suite 9.6LANDESK Management Suite 2016.xLANDESK Endpoint Manager 2017.x

    Description

     

    When Trusted file list hits ~ 3500-4000 entries, you may encounter a problem when trying to add more content to that list via Remote Console. This is due to the default settings for the maximum request and response limitations for web requests.

    In result only Trusted Lists having less than 4000 entries are editable.

     

    NOTE: the problem appears only when using Remote Ivanti EPM Console. From the Core server directly, same action can be performed with no issues.

     

    Solution

     

    To overcome the IIS size limitation please download attached web.config file:

    • place it under c:\inetpub\wwwroot
    • make sure to perform an IISreset to implement the changes

     

    This file will make changes globally to all the IIS applications.