Trouble viewing certain attachments

Version 1

    Environment

    Any version of LetMobile

     

    Problem

    You are having trouble opening certain attachments (iOS or Android)

    It is possible that you may be able to open certain attachments, but others will not open

     

    Solution

    The LetMobile Administrator has the configuration option to either allow or block certain types of attachments by using DLP Rules in the LetMobile Admin console. For example, they could block *.mp3 extensions but allow *.mp4 or vice/versa. Make sure that you understand what types of attachments are allowed from your LetMobile Administrator