Enabling a user for Office 365 in the LetMobile Admin Console

Version 3

    Environment

    Any version of LetMobile, specifically when a company with users is transitioning from a company mail server to Office 365

     

    Question

    What needs to be done if a user is switching their mail account over to Office 365?

     

    Answer

    If a user is switching over to use Office 365 instead of your Exchange Server then there needs to be a Mail Server Exception added (for that particular user) in the LetMobile Admin Console.

     

    This is done under General Settings --> Mail Server Exceptions. The new exchange server address for these users would be outlook.office365.com.

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