LANDESK Patch News Bulletin:  Microsoft has Released KB2728738 to Address a Latencty Issue When Logging on to a Computer 06-NOV-2014

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    LANDESK Security and Patch News



    • (November 05, 2014) Microsoft has released KB2728738 which fixes an issue in which the time that is required for you to log on to a client computer that uses roaming profiles is longer than expected. This issue occurs when you use a network connection that has high network latency on a computer that is running.

    Microsoft does not provide the official download URL for KB2728738, so please follow below steps to download the patch manually.

    Steps to download the patch:

      1. Go to

       2. Click the "Hotfix Download Available" link to "Agreement for Microsoft Services" page;

       3. Check "I Accept" button;

       4. Enter your email address under "Provide us with your e-mail address, type the characters you see in the picture, and then click Request hotfix.";

       5. You will receive an e-mail with the zipped patch download URLs and the passwords for unzipping the zipped patches;

       6. Download the zipped patches;

       7. Unzip these files with the passwords in the above email and put them into the folder that you store the patches.


    Please visit the following page for more details:   


    New Vulnerabilities

    • Vulnerability ID – 2728738


    Changed Vulnerabilities

    • Vulnerability ID – N/A


    New Patch Downloads

    • windows6.1-kb2728738-v3-x86.msu
    • windows6.1-kb2728738-v3-x64.msu


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    At LANDESK, we are constantly striving to improve our products and services and hope you find these changes reflective of our ongoing commitment to listen to you—our partners and customers—in providing the best possible solutions to meet your needs now and in the future.  Please continue to provide feedback by contacting our local support organization.


    Best regards,

    LANDESK Product Support


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