AMC/ASE 5.3 and older
Avalanche 188.8.131.52 Premise installs
Problem: My Zebra QL320 or QL420 printer is showing an error code when connecting to Avalanche.
Cause: If the Zebra printer is not configured properly you may get an error code.
Solution/ Workaround: To obtain the device’s error status use:
! U1 getvar “netmanage.error_code”
One of the following error codes will be returned:
0 - No Error
1 - No Agent Found
2 - Send Data failed during Discovery.
3 - Received Data failed during Discovery.
4 - Agent Authentication failed.
5 - Agent Connection failed.
6 - Socket Connect failed.
7 - Device Registration failed.
8 - Message Send failed.
9 - Message Received failed.
10 - Message too large to process.
11 - Data Timeout.
12 - Unknown Encryption Type used.
13 - Unknown Command Received.
14 - Device Properties Update failed.
15 - User Authentication failed.
16 - Package Update failed.
17 - No license available for device.
18 - Device out of resources.
19 - Device needs data.
20 - Device needs to be synced.
21 - Unknown State reached
Please use the explanations to aid with troubleshooting.