LANDESK Service Desk 7.8 - Setup Guide

Version 1

    Verified Product Versions

    Service Desk 7.7.xService Desk 7.8.x

    In this documemt, you learn about:

    • l Planning your installation on page 6
    • l Standard installation on page 7
    • l Restoring the database on page 7
    • l Setting up the Service Desk Web Server on page 8
    • l Upgrading the Service Desk database on page 17
    • l Test the Service Desk Framework connection and apply the license on page 19
    • l Setting up the Service Desk Application Services Server on page 20
    • l Set up the client Console applications on page 22
    • l Configuring Mobile Web Desk on page 22