How To: Remote MAC Machine via CSA

Version 7

    Verified Product Versions

    Endpoint Manager 2016.x


    This document shows you how to enable remote control for MAC clients via the LANDESK Cloud Service Appliance




    1,  On the MAC machine, open /Library/Application Support/LANDesk/bin/LANDesk CSA Configuration

    2, Click the lock to enable changes

    3, Enter the Cloud Service Appliance FQDN in the Name field; The IP Address; Select the Connection Path

         a) The username and password are used to request a Broker Certificate to allow Inventory, patching, and distribution via CSA. they are not required for Remote Control


    4, Login to the CSA via https://CSAIP/rc, you'll see the hostname of the managed MAC device.


    5, Click the hostname to remote control




    LDMS  96&CSA4.3