How To: Remote MAC Machine via CSA

Version 7

    Verified Product Versions

    LANDESK Management Suite 2016.x


    Description

    This document shows you how to enable remote control for MAC clients via the LANDESK Cloud Service Appliance

     

     

    Resolution

    1,  On the MAC machine, open /Library/Application Support/LANDesk/bin/LANDesk CSA Configuration

    2, Click the lock to enable changes

    3, Enter the Cloud Service Appliance FQDN in the Name field; The IP Address; Select the Connection Path

         a) The username and password are used to request a Broker Certificate to allow Inventory, patching, and distribution via CSA. they are not required for Remote Control

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    4, Login to the CSA via https://CSAIP/rc, you'll see the hostname of the managed MAC device.

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    5, Click the hostname to remote control

     

     

    Environment

    LDMS  96&CSA4.3