"Maximum File Size 2.0 MB" when adding an image smaller than 2.0MB in size in community

Version 1


    Community site issue experienced on Q1 2015 version

    Review Date:

    6th March 2015


    • When in a community document or discussion select "Insert Image" from the toolbar.
    • Select your image file and ensure that the size is smaller than 2.0MB.
    • Error is displayed "We had a problem uploading your image.  Please make sure the image is smaller than 2.0 MB and try again"



    This issue can be seen when you have your browser zoomed to a size less than 100%.

    Reset your browser back to 100% zoom and the issue will not occur.


    See also another symptom that can be seen with the same cause: Issue: Black window when attempting to insert item into community document or discussion when using Chrome