Console Initialization Error: Value cannot be null. Parameter name: userId

Version 3

    Verified Product Versions

    Endpoint Manager 9.5Endpoint Manager 9.6Endpoint Manager 2016.xEndpoint Manager 2017.x

    Symptoms: The following error is displayed when

    1. Launching a remote console and attempting to connect to a core server.

    2. Installation during Configuring Datamart.

     

    Console Initialization Error: Value cannot be null. Parameter name: userId

     

    Resolution: Check the following registry key on the core server. The value for isNTLM needs to be set to "False". This setting is not currently used and will cause problems if it's set to True.

     

    HKLM\Software\LANDESK\ManagementSuite\Core\Connections\Local