How to Set a Category Drop Down List to Have a Mandatory Depth

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    Verified Product Versions

    LANDESK Service Desk 7.6LANDESK Service Desk 7.7.xLANDESK Service Desk 7.8.xLANDESK Service Desk 2016.xLANDESK Asset Central 2016.x

    Description:

      Want to know how to set a Category drop down list to have mandatory depth?

     

    Resolution:

    • Go to Window Manager and to the window with the category attribute on it you want set, then highlight the 'Category' field on the window.
    • Next go to the Properties toolbar at the bottom, there you will find an option called: "Mandatory Category Depth".
    • Set the number of levels you want to be mandatory.
    • Save the window