Error: "Setup has stopped working" when installing LDMS 9.6 SP2

Version 4

    Verified Product Versions

    Endpoint Manager 9.6Endpoint Manager 2016.xEndpoint Manager 2018.x

    If you are installing a fresh v9.6 console and then the SP2 patch you require Microsoft.NET 4.5 to be installed first. If you do not when you run setup.exe for SP2 you will receive an error as shown below


    SP2 Console Error.png


    There is a note in the SP2 readme about this:


    Important Note: LDMS 9.6 SP2 update requires Microsoft.NET 4.5 be installed on any Remote Consoles prior to installing the patch. Patch Manager can be used to update machines with .NET 4.5


    If you already have a console installed with v9.6 SP1 then you can install SP2 as SP1 added Microsoft.NET 4.5 to your PC.