Install Cert Failed

Version 4

    Verified Product Versions

    Avalanche 6.1Avalanche 6.0

    Environment:

    • Android Enabler
    • Using Self Signed Certificates

     

    Issue:

    • Using self-signed certificates you get the following error:

    self signed.jpg

     

    Cause:

    When the device can't find the ca.pem file, it will then try and download the cert from the Smart Device Server over Port 8888 (non-secure port of the smart device server).

     

    Resolution:

    1. Take the ca.pem file

    2. Copy it to C:\Program Files\Wavelink\Avalanche\SmartDeviceServer\webapp\wam directory of the smart device server

    3. Rename it to 'server.crt'

     

    NOTE: If you are installing a self signed certificate then the Android OS will force you to add a passcode for security purposes. This is not related to Wavelink / LANDESK.