IP Addresses not appearing in the Avalanche Device Mobile Inventory

Version 1

    Verified Product Versions

    Avalanche 6.1Avalanche 6.0

    Environment: Avalanche v6.1 Mobile Device Inventory view.

     

    Problem: Some Devices are not displaying their IP Addresses in the Mobile Device Inventory screen.

    no_ip.JPG


    Cause: View table is limiting the IP character count. If a devices IP is 11 (example 172.27.113.116) characters the Device will not display the IP.


    Solution/Workaround: The fix will be in the "next" Avalanche version build.


    The IP is still attached to the device. When you go to the device details you can see the IP of that device.

    view_ip.JPG


    Also if you search by the IP number that device will appear.

    search_ip.JPG

    Found_ip.JPG