LANDESK Service Desk 7.8.2 - Setup Guide

Version 2

    Verified Product Versions

    LANDESK Service Desk 7.8.x

    In this document, you learn about:

    • Planning your installation on page 6
    • Standard installation on page 7
    • Restoring the database on page 7
    • Setting up the Service Desk Web Server on page 8
    • Upgrading the Service Desk database on page 18
    • Test the Service Desk Framework connection and apply the license on page 20
    • Setting up the Service Desk Application Services Server on page 21
    • Set up the client Console applications on page 23
    • Configuring Mobile Web Desk on page 23