How To: Reset IIS, Delete Temp .Net Files, and Restart COM+ Components

Version 3

    Verified Product Versions

    Endpoint Manager 9.5Endpoint Manager 9.6Endpoint Manager 2016.x

    Environment:

    LDMS 9.5

    LDMS 9.6

    Windows Server 2008

    Windows Server 2012

     

    How to:

    How to reset IIS, delete temp .Net files and restart COM+ components for issue related to remote console issues.

     

    Step by Step:

    1. Stop IIS

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    2. Navigate to C:\Windows\Microsoft.NET\Framework64\v4.0(revision number)\Temporary ASP.NET Files and delete all of the files in that folder.

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    3. Do the same thing to the v2.0 folder as well (C:\Windows\Microsoft.NET\Framework64\v2.0(revision number)\Temporary ASP.NET Files )

    4. If using windows server 2008, open a command prompt and run this command to reregister .NET:

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    5. If using Windows Server 2012, the process is a little different to reregister .NET. Open up the "Remove Roles and Features" window and uninstall the following role and feature:

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    6. After this finishes uninstalling, open the "Add Roles and Features" window and reinstall the previous role and feature

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    7. Open Component Services and Shut Down LANDesk and LANDesk1. Start them again after shutting them down:

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    8. Finally, restart IIS:

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