When running report crystal report windows forms viewer error in file

Version 3
    Question

    When running incident.rpt for example gets the error 'crystal report windows forms viewer error in file c:\documentsandsettings\(his user id)\locals~1\temp\incident(ccb9e709-c6ab-4610-bc49-7d9ed10a1e81).rpt'

    Answer

    This indicates that the reports needs to have "set location" performed on it in order for the report to know which database it is running against.  If you need further instructions on this please see the Configuring Service Desk with Standard Reports article: http://community.landesk.com/support/docs/DOC-3565

    Environment

    Service Desk all versions