Crystal Enterprise 10 - Communication Error

Version 1
    Question

    When trying to login to Crystal Ent error - Communication Error Communication failed with all configured Web Component Servers because they are disabled or not currently running. If this problem continues, please contact the system administrator.

    Answer

    Restarting the IIS services as well as the Crystal services appears to resolve the issue.

    Please see the attached technote from Business Objects about troubleshooting the cause.

    Environment

    Crystal Enterprise 10

    Attachment

    crystal comms errors.pdf