Issue: When using the "As administrator" option in the remote control settings, the operator is not able to right click and run as Administrator

Version 3

    Verified Product Versions

    Endpoint Manager 9.6

    Issue

    When using the "As administrator" option in the remote control settings, the operator is not able to right click and run as Administrator

     

    Resolution

    The admin rights won't allow the right-click Run as Administrator option. Instead, the admin rights are in a RUN window found at the top of the remote control session. Commands or programs or settings accessed through that RUN window will have full rights to the machine.

     

    We have a youtube video put together explaining this a little better and demonstrating how to use it. The link is here: https://www.youtube.com/watch?t=195&v=cc201HfaOxo. The part that applies to starts at 3:31.