Admin Rights through Remote Control

Version 2

    Verified Product Versions

    LANDESK Management Suite 9.6

    Problem:

    When using the "as Administrator" option in the remote control settings, remote control operator isn't able to right-click an executable and run as Administrator.

     

    Resolution

    The admin rights won't allow the right-click Run as Administrator option. Instead, the admin rights are in a RUN window found at the top of the remote control session. Commands or programs or settings accessed through that RUN window will have full rights to the machine.

     

    We have a youtube video put together explaining this a little better and demonstrating how to use it. The link is here: https://www.youtube.com/watch?t=195&v=cc201HfaOxo. The part that applies to starts at 3:31.