LANDESK Patch News Bulletin: Microsoft has Released KB3010024 to Address a Shared Printer Issue 09-OCT-2015

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    LANDESK Security and Patch News


    ·  (October 9, 2015) Microsoft has released KB3010024 to address an issue that occurs when you connect to a shared printer on a Windows Server 2008 R2 Service Pack 1 (SP1)-based print server from a Windows 7 SP1-based computer. Microsoft does not provide an official download URL for KB3010024, so please follow the steps below to download the patch manually.

    Steps to download the patch:

    1. Go to;

    2. Click the "Hotfix Download Available" link to "Agreement for Microsoft Services" page;

    3. Check "I Accept" button;

    4. Enter your email address under "Provide us with your e-mail address, type the characters you see in the picture, and then click Request hotfix.";

    5. You will receive an e-mail with the zipped patch download URLs and the passwords for unzipping the zipped patches;

    6. Download the zipped patches;

    7. Unzip these files with the passwords in the above email and put them into the folder that you store the patches. Please visit the following page for more details:

    New Vulnerabilities

    ·  Vulnerability ID – 3010024_MSU_Manual

    Changed Vulnerabilities

    ·  Vulnerability ID – N/A

    New Patch Downloads

    ·  Windows6.1-KB3010024-x86.msu

    ·  Windows6.1-KB3010024-x64.msu

    Where to Send Feedback

    At LANDESK, we are constantly striving to improve our products and services and hope you find these changes reflective of our ongoing commitment to listen to you—our partners and customers—in providing the best possible solutions to meet your needs now and in the future.  Please continue to provide feedback by contacting our local support organization.


    Best regards,

    LANDESK Product Support


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