Remove the 'Complete Assignment' option for users.

Version 2

    Verified Product Versions

    LANDESK Service Desk 7.8.xLANDESK Service Desk 2016.x

    Question

    You would like to remove the 'Complete Assignment' option for users.

    Answer

    Remove the execute permission from modules->Incident Management->Process Related Objects->Assignment for the required users.

    Environment

    ITBM Console.