Right click/double click function not working - "Critical Exception" in console.exe.log

Version 3

    Verified Product Versions

    Endpoint Manager 2016.x

    Issue:


    When right clicking some devices in the console nothing happens, no right click menu.  Also cannot double click to open inventory.

     

    Errors:

     

    In log: C:\Program Files (x86)\LANDesk\ManagementSuite\log\Console.exe.log:

     

    10/07/2015 14:37:40 INFO  6280:Main Thread RollingLog : Critical Exception: System.TypeInitializationException: The type initializer for 'LANDesk.ManagementSuite.WinConsole.AMTPlug.Resources' threw an exception. ---> System.NullReferenceException: Object reference not set to an instance of an object.

     

     

    Resolution:

     

    The issue was caused by missing registry keys on the Core Server:

     

    HKLM\Software\LANDesk\ManagementSuite – CurrentLanguage: ENU
    HKLM\Software\Intel - CurrentLanguage: ENU.