How can I get the CI type drop down (on IPC windows) to list just CIs?
Create the filter on Configuration Item Type on Incident with a crtieria of:
"Client Class" Is One Of:
Touchpaper.ClientClasses.AssetManagement.Asset (Covers Asset and all its children)
Touchpaper.ClientClasses.ConfigManagement.ConfigItem (only if you want "Configuration Item" itself listed).
Touchpaper.ClientClasses.AssetManagement.Service (Covers Service and all its children)
From version 7.2.2 onwards