Authentication Methods available in Service Desk

Version 3

    Verified Product Versions

    LANDESK Service Desk 7.6LANDESK Service Desk 7.7.xLANDESK Service Desk 7.8.xLANDESK Service Desk 2016.xLANDESK Asset Central 2016.x

    Below is a table of the different authentication methods that are available in ServiceDesk and the matching version number.

    There is also the option to use LDAP Server authentication which is detailed here on help.landesk.com

     

     

         

     

     

    Explicit

    Integrated

    Token

    Shibboleth

    Service Desk 7.8.3

     

     

     

     

     

     

    WebDesk

    Yes

    Yes

    Yes

    Yes

     

    Console

    Yes

    Yes

    No

    No

     

    BridgeIT

    Yes

    No

    Yes

    Yes

    Service Desk 7.8.2

     

     

     

     

     

     

    WebDesk

    Yes

    Yes

    Yes

    Yes

     

    Console

    Yes

    Yes

    No

    No

     

    BridgeIT

    Yes

    No

    Yes

    No

    Service Desk 7.8.1

     

     

     

     

     

     

    WebDesk

    Yes

    Yes

    Yes

    Yes

     

    Console

    Yes

    Yes

    No

    No

     

    BridgeIT

    Yes

    No

    Yes

    No

    Service Desk 7.8.0

     

     

     

     

     

     

    WebDesk

    Yes

    Yes

    Yes

    Yes

     

    Console

    Yes

    Yes

    No

    No

     

    BridgeIT

    Yes

    No

    Yes

    No

    Service Desk 7.7.3

     

     

     

     

     

     

    WebDesk

    Yes

    Yes

    Yes

    No

     

    Console

    Yes

    Yes

    No

    No

     

    Fuse

    Yes

    No

    Yes

    No

    Service Desk 7.7.2

     

     

     

     

     

     

    WebDesk

    Yes

    Yes

    Yes

    No

     

    Console

    Yes

    Yes

    No

    No

     

    Fuse

    Yes

    No

    Yes

    No